Effective SRE & DevOps
AI-driven Software Reliability Management

Conference, Zürich, June 3rd 2025

In today’s digital ecosystem, Site Reliability Engineering (SRE) and DevOps are key to keeping operations and systems scalable, reliable, and resilient.
The Effective SRE & DevOps Community, initiated by Digital Architects Zurich in early 2023, has become a hub for Swiss tech experts. This group brings engineers, architects, and decision-makers together at key conferences and workshops in major cities of Switzerland.
For this “Lunch & Learn” edition, Digital Architects Zurich is partnering with ServiceNow.

We aim to bring together major industry players, allowing them to explore and exchange on the best practices of SRE, DevOps, and cloud-based systems while growing the community, focusing on ongoing learning, teamwork, and innovation.
Limited seats are available to ensure a focused and engaging experience. Register now to secure your place!

Program

11:45-12:00 Registration
12:00-12:05 Opening & Welcome – Tobias Sager, Managing Consultant, Digital Architects Zurich
12:05-12:30 Brains for Bots: Evolving From Simple RAGs to Multi-Agentic AI Systems – Manisha De (Product Owner) & Pablo Garcia (Cloud DevOps Engineer) – Swisscom
12:30-13:00 AI-driven Reliability and Observability with ServiceNow – Dennis Kuipers, Service Advisory Solution Consultant – ITOM, ServiceNow
13:00-14:00 Networking Lunch

Important Note: Please note that registration is mandatory.

Please do not hesitate to reach out to us for any questions or support: marketing@digital-architects-zurich.ch
We look forward to welcoming you to this unique opportunity to hear from industry experts and practitioners, connect with like-minded people, and learn about best practices and proven approaches to SRE.