Frequently Asked Questions

Here are some quick answers to questions we get asked regularly

What is Site Reliability Engineering (SRE) ?

Site Reliability Engineering (SRE) is in the crossroads of software engineering and system operations. Its main goal is to create scalable and high reliable software systems.

Learn more about SRE

What does Effective SRE actually mean ?

Effective SRE is a simplified and industrialized approach that enables any organisation (even non IT) to successfully adopt SRE principles. It is developed and deployed by Digital Architects Zurich.

What is a Digital Architect ?

With a broad experience in both software engineering and system engineering as well as deep knowledge of cloud/on-premise infrastructure, a Digital Architect collaborates with product owners, engineers, operators and architects to design and build reliable systems and software. His concern is to ensure that tooling and processes for software delivery (e.g. CI/CD toolchain), quality assurance (e.g. automation) and operations are fit for purpose.

What is Observability ?

The book definition of Observability is to be a non-functional quality attribute which defines to which extend a system enables the inferring of its internal states from the knowledge of its external outputs. I.e. how well does a system or component expose state and can be monitored without adding external agents to do so. Typical information that is collected/exposed by a system include: metrics, events, locs and traces (MELT).
Additionally, we define Observability as a new operating model for monitoring: developers and DevOps teams become owner of monitoring configuration (metrics, alerts and dashboards), thereby decentralising responsibility for application visibility and monitoring away from central monitoring teams and  towards earlier in the application lifecycle.

What's the difference between DevOps and SRE ?

DevOps Engineers are ops-focused engineers who solve development pipeline problems. Site Reliability Engineers are development-focused engineers who solve operational/scale/reliability problems.

What is the Digital Highway for Continuous Software Delivery ?

The Digital Highway for Continuous Software Delivery is a flexible and high-speed software delivery pipeline that empowers the cross-functional DevOps teams to innovate and reliably deploy new functionalities at high frequency and availability.

Learn more about The Digital Highway’s blueprint

What is AIOps ?

Artificial Intelligence for IT Operations (AIOps) combines machine learning with the constantly growing amount of data available to IT Operations. Through big data approaches, AIOps is able to deal with the increase in volume and at the same time gain velocity in problem identification and resolution through intelligent analysis and automation. Anomaly detection, event correlation and root cause analysis are leveraged to improve monitoring, ITSM and automated remediation. 

Something else ?

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